HomeBuddi Privacy Policy

1. Introduction

This Privacy Policy outlines how HomeBuddi collects, uses, and protects your personal data.

2. Information We Collect

• Account details: Name, email, phone number
• Location: Address and city for service delivery
• Service activity: Requests, quotes, reviews
• Media: Uploaded documents, profile images, and chat attachments
• Device info and usage logs (for analytics and security)

3. How We Use It

• To connect customers and providers
• To verify identity and business licenses
• To provide customer support
• To improve app functionality
• To send critical emails (e.g., password resets)

4. Sharing of Data

HomeBuddi only shares limited personal data with other users during service matching, specifically: your name, city, and address. This enables effective communication and accurate service delivery. We may also share information with:

• Third-party tools for payments and analytics
• Authorities when legally required

5. Data Security

All data is securely managed via Supabase, with industry-grade encryption. Passwords are hashed and never stored in plain text.

6. Your Rights

You may:

• Request a copy of your data
• Update or delete your profile
• Permanently delete your account within the app

7. Cookies and Tracking

HomeBuddi may use analytics and cookie-like technologies to monitor app usage and performance. No third-party advertising cookies are used.

8. Children's Privacy

HomeBuddi does not permit use by individuals under 18 years old.

9. Data Retention

We retain your data only as long as needed to fulfill service and legal obligations.

10. Updates to Policy

We may update this Privacy Policy. You'll be notified of material changes within the app.

11. Contact Us

For privacy-related concerns, email privacy@homebuddi.co.za